DWMHA has a detailed refund policy (subject to change annually). All refund requests must be submitted in writing to the Registrar at registrar@whalers.org.

Requests must include:

• Player name
• Division
• Reason for withdrawal

Refund amounts are based on the date the written request is received unless otherwise specified.

Refund Eligibility

If a player withdraws voluntarily (e.g., pursuing other sports or interests):

• Eligible for pro-rated refund until December 31
• No refunds after December 31

Non-Voluntary Withdrawal

If withdrawal is due to:

• Relocation
• Season-ending injury
• Medically unfit to play

A pro-rated refund may be issued at any time during the season.

Medical Withdrawal

If illness or injury prevents participation for the remainder of the season:

• A physician’s note is required
• Refunds will be pro-rated based on remaining season time
• Administrative or applicable costs may apply

Important Refund Information

• Refunds are based on remaining weeks in the season
• No refunds for illness, injury, or suspension during short periods of time
• Refunds will not be processed until:
  • Team fees are paid in full
  • Jerseys and/or equipment are returned in good condition
• Refunds after October 15 will not include the $72 Hockey Canada Insurance Fee
• All refunds are subject to a $10 administrative fee
• Registration refunds do not apply to:
  • Conditioning camps
  • Tryout fees
  • Team fees
  • Development sessions

U7 & U9 First-Year Players

Players in U7 and U9 divisions are eligible for a full pro-rated refund at any time during their first year of registration.

Additional Notes

• No refunds for retroactive requests or missed sessions.
• Exceptions to the refund policy must be approved by the DWMHA Executive Board of Directors.